We usually dispatch orders within 1–2 business days. Shipping time depends on your location — for most EU, US or Australia orders, delivery takes 4–6 business days.

Contact us right away. We’ll help track the package and, if necessary, resend it or arrange a refund, depending on the situation.

Yes, once your order is shipped, we’ll send you a tracking number by email so you can follow your package.

If your order hasn’t shipped yet, yes — just contact us as soon as possible to update the address.